Scope & Limitation of Email Services Provided
Beijing Red Lantern House is a small hostel and hotel combination. As we have only one staff whose English is good enough to take care of emails about on-line room booking, the on-line services provided are basically room booking or room booking related information including some tours such as tour to the Greal Wall, Beijing Opera, acrobatics, airport pickup...Beyond these what we can do is limited.
For the moment we could only handle the guests emails or telephone call directly about the room booking or room booking information and airport pickup details. For other information of your travel arrangements details, please check with other specialized organizations or company.
However, we have good information service at reception but only available when you are here in our hostel at front desk.
For the train & flight travel, we provide information and help you to get train and flight tickets when you are here with us at reception. If you want to secure a train or flight tickets before your arrival, please check internet and get them through on-line tickets companies.